Refund Polices
We want you and your pets to be 100% happy with your purchase.
- Returns: We accept returns within 14 days of delivery (unopened & unused items only).
- Refunds: Once we receive and inspect the returned item, we will notify you and process a refund back to your original payment method.
- Non-refundable items: Opened pet food, grooming products, or customized items.
- Exchanges: Allowed only for defective or damaged products.
For help, email us at info@petsnestsstore.com.